Help for Families of Addicts in Wiltshire

How Addiction Affects Families


Addiction devastates lives and families. If someone you care about is abusing drugs or alcohol, your life is affected at every level. Negative feelings and emotions often make normal daily life seem difficult. Other people don’t always understand, which can be isolating. People often tell us that they feel stressed, guilty, ashamed and hopeless. These are some of the things people who come to us have experienced:


  • Feeling distressed because a loved-one is leading a chaotic life
  • Experiencing threatening behaviour from someone they love
  • Feeling out of control because of someone else’s behaviour

Families Out Loud offers the opportunity to talk which can be a lifeline for people going through trauma and distress. Our support can help you manage your situation and make positive changes in your life. 

Our Services

Families Out Loud works to support adults who are affected by another person’s addiction. We understand what you are going through and how you feel because our own lives have been deeply affected in the same way. We offer an initial one-to-one assessment, one-to-one counselling and regular support group sessions. These services are provided for us by trained professionals.


One-to-one Support

You will have an initial one-to-one meeting with a professional counsellor. During this meeting we will discuss your situation and concerns. We will explain our services and make suggestions about what might be an appropriate path for you which would be having one-to-one counselling, joining a support group or both. To support the charity in its work we ask for a donation from clients wishing to access one-to-one counselling.

Our Support Groups

Joining a support group can be life changing. Talking to others who understand can be powerful and healing. We offer a safe environment where you can talk, listen, give or get advice. Some of the topics we cover are:

  • Setting boundaries
  • Being able to say “no”
  • Giving back responsibility
  • Detaching from chaotic behaviours
  • Supporting without enabling
  • Dealing with feelings of loss and hopelessness
  • Keeping safe
  • Looking after your own wellbeing

We meet in Chippenham and Trowbridge on the following days and times:

  • Chippenham on Tuesday evenings at 6:30 pm
  • Trowbridge on the 1st and 3rd Wednesdays of each month at 7:00 pm 

To help with our running costs, we ask for a small donation of up to £5 per session. This is voluntary and those who are unable to contribute are still very welcome to attend.

List of Useful Contacts






Phone number




Helping families of addicts

020 3817 9410

Cruse Bereavement

Supporting people when someone dies

0808 808 1677

Doorway Wiltshire

Helping the homeless

01249 445385


Helping families of addicts & bereavement counselling

0300 888 3853

Families Out Loud

Supporting families of addicts in Wiltshire

07444 098427


Giving honest information about drugs

0300 123 6600


Supporting people with mental health

0300 123 3393


Supporting and giving opportunities to vulnerable young people

National Domestic Abuse Helpline

Helping people experiencing domestic abuse

0808 2000 247

Off the Record Bath & North East Somerset

Offering counselling for young people

01225 312481

Relate – mid Wiltshire

Offering relationship counselling, children & young people’s counselling & sex therapy

0300 0031781




Helpline for anyone in distress

116 123

Splitz Support Services

Supporting people experiencing domestic violence


01225 775276



Turning Point

Supporting addicts and their families

Wiltshire IAPT Service

Offering brief psychological therapies & other services

01380 731335

Wiltshire Mind

Supporting people with mental health

01225 706532

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Help for Families of Addicts in Wiltshire

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